FAQ
Frequently Asked Questions
Shivayu Ayurved was founded in 1985 in Maharashtra with a mission to promote health and wellness through authentic Ayurvedic principles. We have since expanded our presence across Northern, Central, Western, and Southern India, and our products are now exported to the USA and Germany.
We offer a comprehensive range of over 70 Ayurvedic products across three main categories: Ethical, Proprietary (OTC Potentials), and Generic. Our formulations cover various health needs, including Gastroenterological, Gynaecological, Paediatric, Urological, Orthopaedic, Diabetes, Immunity boosting, and Haircare & Skincare.
Yes. Since our inception, we have earned the trust of millions of Ayurvedic practitioners and consumers by ensuring that all our Ayurvedic preparations have excellent therapeutic value and meet international quality standards.
Our products are formulated with natural ingredients and are generally safe when used as directed. However, individual responses can vary. We recommend reading the product labels carefully for a list of ingredients and potential allergens. If you experience any adverse reactions, please discontinue use and consult a healthcare professional.
Each product has specific usage instructions printed on its packaging. For the best results, we advise you to follow these directions carefully. For any personalized health concerns, we strongly recommend consulting a qualified Ayurvedic practitioner.
While many Ayurvedic products can be safely used alongside conventional medicines, it is crucial to consult your doctor or an Ayurvedic professional before combining any treatments. This will help ensure safety and avoid any potential interactions.
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your delivery on our logistics partner’s website.
We strive for complete customer satisfaction. If you receive a damaged or incorrect product, please contact our customer service team within [e.g., 7 days] of delivery with your order number and photos of the item. We will arrange for a replacement or refund. Please note that for safety and hygiene reasons, we cannot accept returns for products that have been used.